Question 1

What does Repwyn monitor?

Accepted Answer

Repwyn brings supported review activity into a location-level view with incoming signals, sentiment and themes, alerts, and a response-draft workflow. AI can draft a response from review context, but a human must review and approve it before anything is published; Repwyn does not claim universal source coverage or guaranteed response automation.

Question 2

How does Repwyn show review-request evidence?

Accepted Answer

A consent-aware request can begin after a completed job, then Repwyn follows delivery and engagement through private feedback and public-review evidence. Attribution is bounded: a click or public-destination action is not proof that a review occurred or that the request caused financial ROI, and unavailable evidence stays unavailable.

Question 3

What does service-recovery reporting show?

Accepted Answer

For the selected business or location and reporting window, Repwyn shows open, recovered, and unresolved service-recovery case counts. Owner-entered estimates provide workflow context when available; they may be missing or partial and are not booked revenue or proof of causal lift.

Question 4

What is the Repwyn offer?

Accepted Answer

After the card-required trial, the current offer is $20 USD/month for the whole account, regardless of the number of locations. The amount is the same whether the account has one location or many.

Question 5

What happens during the 14-day trial?

Accepted Answer

14-day card-required trial; billing begins at the same $20 USD/month account rate after the trial. The trial is full-featured, and you can use Repwyn across the product during all 14 days. Billing begins at the same flat account rate after the trial.

Question 6

How are review requests and replies controlled?

Accepted Answer

Review requests use consent-aware email or SMS delivery with visible queued, sending, sent, or failed states. Repwyn can create an AI-drafted response from review context, but an owner or manager approves it before publishing; sensitive conversations stay with the team.